Training Program List

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Basic Training for New Managers [Gain Basic Management Skills]

This training will develop the skills necessary for a management position. The course will cover management basics, including how to manage and work with coworkers effectively, as well as labor management and mental health in the workplace.

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Professional Phone Etiquette Training [Raising customer satisfaction]

The objective of this training is to improve customer satisfaction by raising the level of quality of telephone answering that occurs on a daily basis. Since the telephone is a direct interaction with the other party, improving telephone skills is expected to have a positive impact on improving a company's image and building a relationship of trust with customers.

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Customer Satisfaction Training [Win the hearts of customers]

Build lasting customer loyalty by upskilling your staff with the fundamentals of customer satisfaction and service. Participants will learn what customer satisfaction is and how to deliver service that exceeds customer expectations. Enhance their customer service skills and gain the confidence to deliver exceptional experiences by truly understanding their customers' needs.

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Basic Communication Training [Building Good Human Relations]

This course will equip participants with the essential communication skills needed to excel in today's workplace. Through hands-on exercises, participants will learn how to communicate confidently and effectively with colleagues and clients alike to build trustworthy relationships.

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Meeting Facilitation Training [Motivate your team]

Effective meetings propel initiatives forward; unproductive ones simply hold them captive. The Meeting Facilitation Training equips participants with essential facilitation skills, enabling them to ensure clear decisions, establish actionable tasks, and avert common pitfalls that hinder productivity. Elevate your team's proficiency and achieve measurable results through expertly guided sessions and active engagement.

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Assertive Communication Training [Achieving Good Human Relations]

In this training, participants will learn how to assert themselves in a respectful and stress-free manner. Most jobs involve communication with people, and assertive communication assists employees in ensuring there are no misunderstandings and help to create more positive working environment.

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Team Building Training [Build high-performing team]

This training aims to equip participants with the fundamental knowledge needed to understand the team growth process and the importance of effective leadership for both the team and the entire organization. It also helps to set an effective team purpose, create a safe working environment where everyone can thrive, and guide the team toward achieving common goals to become a high-performing unit.

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Presentation Skills Training [Basic Course]

In this training, trainees will learn the skills required for a good presentation that "conveys information the audience wants to know in a clear manner," which is the most essential goal of a presentation. Even for presentation beginners and those who are not good at it will be able to identify their issues and improve their skills confidently after taking the course.

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PowerPoint Presentation Training Basic Course

In this training, participants will learn presentation basics and how to create documents in PowerPoint. First, participants will learn the presentation basics, then learn how to create effective materials. Participants will learn the entire process from creating to presenting, which can be applied to their work immediatly.

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PowerPoint Presentation Training

Participants will learn how to effectively structure presentations and utilize key design elements—including concept, layout, color, fonts, text, and graphs—to clearly convey their message. Furthermore, they will understand the importance of supporting materials and learn techniques for using them effectively to reinforce their ideas. This course emphasizes a methodical approach to creating impactful presentation designs; instead of relying solely on an individual's innate design sense, it focuses on practical principles.

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Self-Care Training [Handling stress through self-compassion]

This training empowers employees to cultivate their mental well-being through practical self-care strategies. Prioritizing self-care is vital for individual health and contributes significantly to overall organizational efficiency.

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Mindfulness Training [Boost Employee Performance]

Mindfulness training also enhances creativity, innovation, and interpersonal interactions. Participants will learn how to cultivate healthy workplace relationships and collaborate effectively, leading to better results for themselves and their teams.

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Anger Management Training [Controlling your anger]

In this training, participants will analyze and understand ways to control strong negative emotions such as anger. Problems will occur in any work environment where employees let their emotions take control of them. Problems like this can be prevented with anger management. Furthermore, this session will lead to a positive environment for employees.

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Risk Management Training [Mitigating Risk, Securing Success]

In this training, participants will delve into the intricacies of risk management. As businesses navigate today's complex landscape, it's imperative to be prepared for a wide range of risks. Anticipating potential threats and proactively developing response strategies, particularly for high-impact risks, is essential. This training will provide a comprehensive overview, covering topics from risk identification to response plan development

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Harassment Prevention Training [Strengthen the communication between employees]

By exploring diverse manifestations of workplace discrimination, such as sexual and power harassment, this training enhances participants' awareness of potentially offensive behaviors. It further illuminates how these damaging actions impede effective workplace communication and productivity. To counter these adverse effects, the curriculum provides practical skills for both preventing and addressing undesirable conduct.

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Compliance Training [Raise awareness of compliance amongst employees]

This training program ensures that each participant is acutely aware of and ensures compliance in the workplace. During the training, participants will review case studies on the serious implications of compliance breaches. By reviewing and understanding the consequences, it will encourage participants to be more responsible for their actions and behaviors in the workplace.

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Coaching Training [Unlocking employee potential and performance]

This training course delivers the coaching skills necessary for cultivating engaged employees capable of independent thought and action. In response to current challenges with high turnover rates, examining existing training and management approaches is crucial. Through understanding the present situation and acquiring effective coaching skills, attendees gain the ability to address employee turnover issues and improve overall productivity.

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Writing Skills Training [To deliver messages clearly]

In this training course, participants will acquire the composition skills appropriate for each genre and information. The key to effective writing is to know how the reader feels. Through mock practice, participants will acquire the skills to write clear and effective sentences quickly.