This Privacy Policy describes Reskill Co., Ltd. (hereinafter referred to as "the Company") policies and procedures on the collection, use and disclosure of user’s information when they use reskill Service and tells users about user privacy rights and how the law protects them.

We use user Personal data to provide and improve our Service. By using the Service, Users agree to the collection and use of information in accordance with this Privacy Policy.
The Company will collect, use, and provide personal information appropriately, taking into account the nature and scale of its business. This includes not handling personal information beyond the scope necessary for achieving the specified purpose of use and taking measures for that purpose.

When outsourcing all or part of the handling of personal information, the Company supervises the outsourced party appropriately and necessarily to ensure the safe management of the personal information entrusted to them.

The Company will not provide personal information to third parties except when the individual concerned consents to it or when required by law.

The Company takes measures to prevent and correct leaks, losses, and damages to personal information.

The Company strives to respond appropriately and promptly to complaints and consultations regarding the handling of personal information. In addition, the Company accepts requests for disclosure of personal data held by the Company (notification of purpose of use, disclosure, correction/addition or deletion, and cessation of use or provision). For inquiries regarding the procedures for such requests, please contact the "Personal Information Complaints and Consultation Contact" below.

The Company will continue to improve its personal information protection management system.

Contact for Personal Information Protection Policy, Complaints and Consultations

Personal Information Protection Manager:
Reskill Co., Ltd. Reskill Business Division, Division Manager
Phone: 050-5530-2815
Effective Date: August 1, 2022
Wataru Matsuda, President and CEO, Reskill Co., Ltd.

Handling of Personal Information

Purpose of Use:

Personal information handled in the educational business

To properly conduct the educational business provided by the Company

Personal information of those who make inquiries by phone

To appropriately respond to inquiries and manage them

Personal information obtained from the recruitment application site

For recruitment selection and necessary communication

Personal information obtained from the application form

To properly conduct the educational business provided by the Company

Personal information obtained from the inquiry form

To appropriately respond to inquiries and manage them

For other purposes:

We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Personal Information of Employees:

  1. For employment management such as creating business contacts, employee rosters, and emergency contact lists, and legal procedures required by law (including after the employee's retirement).
  2. For personnel selection and determination of assignment.
  3. For determining and paying compensation, tax processing, social insurance-related procedures, and providing welfare benefits.
  4. For appropriate health management.
  5. For Company PR or promotional activities.

*Note: If the purpose of use is individually specified or notified, it will be based on that purpose.

Provision to Third Parties:

Except as required by law, personal information will not be provided to third parties without the consent of the individual.


Personal information may be outsourced, but when outsourcing, necessary and appropriate supervision will be carried out to ensure the safety management of personal information at the outsourcing destination.

Retention of Your Personal Data:

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data:

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Requests for Disclosure:

We accept requests for notification of the purpose of use of personal information, disclosure, correction/addition/deletion of content, suspension/deletion of use, and suspension of provision to third parties ("disclosure, etc."). Requests for disclosure, etc. will be accepted at the "Personal Information Complaints and Consultation Center" below.

Notes on entering personal information:

If necessary information is not provided, the optimal response may not be possible.

Personal Information Protection Policy,
Personal Information Complaints and Consultation Contact:
Personal Information Protection Manager:
Reskill Co., Ltd. Reskill Business Division, Division Manager
Phone: 050-5530-2815
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

About the use of cookies:

We can uses cookies for the following purposes:

  • To reference the stored customer registration information when customers log in to our authentication service, in order to provide customized services for each customer.
  • To display the most appropriate advertisements on other company sites based on the content and usage on our school's site that customers are interested in.
  • To investigate the number of users and traffic on our school's site.
  • To improve our school's services.
  • To prompt customers who have not used our services for a certain period of time to re-enter their password (reauthentication) for security purposes.

In addition, based on the commission to deliver our school's advertisements to other sites, our school may save and reference our school's cookies through other company sites.

What are cookies?

Cookies are a mechanism for saving the usage history and input content exchanged between a browser and a server as a file on the customer's computer when using a web page. When accessing the same page again, the page operator can change the display for each customer using the information in the cookies. If the customer allows sending and receiving cookies in their browser settings, the website can obtain cookies from the user's browser. However, the customer's browser only sends cookies sent and received by the website's server for privacy protection.

Cookie settings:

Customers can select settings for sending and receiving cookies, such as "Allow all cookies," "Block all cookies," or "Notify the user when receiving cookies." The setting method differs depending on the browser. Please check the browser's "Help" menu for the cookie settings method you are using. Please note that if you choose to block all cookies, you may be restricted from using various services on the internet, such as receiving required authentication services.

for SNS Users:

Some social networking services (SNS) may automatically send information (such as user ID and accessed sites) to the SNS when you browse a website that has SNS "buttons" or other similar features, even if you do not click on them.

If the SNS links the user ID with other information and manages it as personal information, the user ID will be treated as personal information.

Users should carefully review the privacy policies of both the website and the SNS operator when browsing websites with SNS "buttons" or other similar features, and make appropriate judgments.

This is a notice regarding personal data held by our company, including matters related to the Personal Information Protection Law.

  1. Name and address of the personal information handling business operator, as well as the name of the representative:
  • Name: Reskill Co., Ltd.
  • Address: YKB Ensign Building, 10th Floor, 4-28-4 Yotsuya, Shinjuku-ku, Tokyo
  • Name of person in charge: Wataru Matsuda
  1. Job title, department, and contact information of the personal information protection manager:
    As described in our "Personal Information Protection Policy.

  2. Purposes of using all personal data held:

(1) Personal information of customers:
To properly manage the details of the contract and its implementation.

(2) Personal information of business partners:
To properly manage the details of the contract with business partners.

(3) Personal information of shareholders:
To exercise and fulfill the rights and obligations based on the Company Law and Commercial Law.
To provide various conveniences from our company.
To implement various measures for smooth communication between shareholders and the company.
To create data on shareholders according to specified criteria based on various laws and regulations for shareholder management purposes.

(4) Personal information of those who wish to join our company:
To provide and contact those who have shown interest in joining our company and who have applied for employment, recruitment information, etc.
For recruitment selection work.

(5) Personal information of our employees:
For business contacts, creating an employee roster, various procedures required by law (including after the employee leaves), and other employment management purposes.
To decide on personnel selection, assignment, and secondment and dispatch destinations.
For determining remuneration and payments, tax processing, social insurance-related procedures, and providing welfare benefits.
For safety management measures in video and online monitoring, etc.
For our company's PR or advertising materials, etc.
For proper health management. (Regarding the health information of workers, such as the results of health checkups, we will not acquire, use, or provide it except as required by law.)

(6) Personal information of those who contact us:
To improve our customer service, etc.
To accurately grasp and respond to inquiries and contact information.

(7) Specific personal information:

To properly execute matters related to withholding tax statements, payment statements, health insurance and welfare pension insurance notifications, and employment insurance notifications based on laws and regulations.

Regarding the purposes of use stated above as "to properly manage the details of the contract," this includes "use before entering into a contract" and "use after the end of the contract

Procedures for responding to requests for disclosure.
(1) Contact for making requests for disclosure.
Personal information protection manager as described in the "Privacy Policy"
(2) Form of document to be submitted and other methods for requesting disclosure.
Please send the following documents by mail or courier to our "Personal Information Complaints and Consultation Center". We will respond promptly without delay. We do not accept requests for disclosure by means other than mail or courier (such as direct visits, email, fax, etc.).
"Request Form for Disclosure" designated by our company. If you do not have one, please contact us. We will send it to you.
a) Identification documents
In the case of an application by the individual
b) Official proof of identity (copy)
In the case of an application by a representative

All of the following documents that apply:

  • Document verifying the representative's authority
  • Legal representative: copy of family register or other document proving qualification
  • Voluntary representative (all of the following):
  • Our company designated power of attorney with the imprint of the registered personal seal
  • Certificate of registration of personal seal of the person registered as an agent
  • Identification document of the representative (copy of official proof of identity)
  • Identification document of the individual (copy of official proof of identity)

c) Handling fee
Regarding "Notification of Purpose of Use" or "Disclosure," a handling fee of 8 USD will be charged for each application. Please enclose a 8 USD postal money order with the above documents.

If the above-mentioned handling fee is not enclosed, we will contact you to inform you of this. However, if payment is not received within the specified period, it will be deemed that no request for disclosure has been made. Please note that the documents sent to us will not be returned in principle.

  • Official proof of identity

Choose one of the following:

  • Driver's license, driving record certificate, passport, personal identification number card (only the side with name and photo), disability certificate, mental health certificate, developmental disability certificate, residence card, special permanent resident certificate.

Choose two or more of the following documents:

  • Proof of public health insurance coverage, copy of resident registration, resident registration record certificate, pension book, insured person's certificate for later-stage elderly medical care or nursing care insurance, union member card for the national or local government employee mutual aid association, subscriber certificate for the private school teachers' mutual aid system, child-rearing allowance certificate, special child-rearing allowance certificate.

The personal identification documents you provide will be used as follows. Please send them only if you agree to the following conditions:

  • Your personal information will be used to respond to requests for disclosure made by you.
  • Personal information that is not necessary for identity verification should be redacted or obscured to prevent it from being read.
  • Except as required by law, we will not provide your personal information to third parties without your consent. We also do not plan to outsource the handling of your personal information.
  • If we are unable to verify your identity with the submitted documents, we may not be able to respond to your request for disclosure.
  • For more information on our handling of personal information, please refer to our website.

Measures taken for the safe management of personal data:

  • Establishment of basic policies: In order to ensure the proper handling of personal data, we have established basic policies regarding "compliance with relevant laws, guidelines, etc." and "contact points for inquiries and complaints."
  • Development of regulations concerning the handling of personal data: We have established regulations concerning the handling of personal data for each stage of acquisition, utilization, storage, provision, deletion/disposal, etc., including handling methods, responsible personnel, and their duties.
  • Organizational security measures: We have appointed personnel responsible for the handling of personal data, clarified the scope of personal data handled by employees and such employees, and established a reporting and communication system to the responsible person in cases where there are facts or signs of violations of laws or regulations.
  • We regularly conduct self-checks on the handling of personal data, as well as audits by other departments or external parties.
  • Human security measures: We provide regular training to employees on matters to be aware of when handling personal data. We have also entered into contracts with employees concerning the confidentiality of personal data.
  • Physical security measures: We manage the entry and exit of employees and the equipment they bring into areas where personal data is handled, and take measures to prevent unauthorized access to personal data by those who do not have authorization.

We have implemented measures to prevent theft, loss, or other incidents involving equipment, electronic media, and documents that handle personal data. We also take measures to ensure that personal data is not easily identifiable when carrying such equipment, electronic media, etc., including during movements within the business premises (technical security measures).

We have introduced access control mechanisms to protect the information system that handles personal data, including databases, from unauthorized access from external sources or malicious software (external environmental awareness).
We do not provide personal data to third parties located overseas.

Please note:

  • We cannot take responsibility for lost or undelivered documents during shipping or delivery.
  • Please fill in all required information. In case of any errors or omissions, we may return the document to you.
  • We may not be able to respond to requests for disclosure or other inquiries in cases where exceptions under the Personal Information Protection Law apply.
  • Depending on the content, it may take time to respond to requests for disclosure, etc.
  • We will handle collected personal information for disclosure, etc., only within the necessary scope for such requests. We will dispose of the submitted documents properly.
  • In cases of "correction, etc." or "suspension of use, etc.," the corresponding service may no longer be available. Please be aware of this in advance.
  • The term "held personal data" refers to personal data that constitutes a collection of information systematically configured so that it can be searched using a computer, or a collection of personal data systematically configured so that specific personal data can be easily searched by organizing, classifying, and adding indexes, indexes, and symbols in accordance with certain rules. It refers to personal data that we have the authority to respond to requests for disclosure, correction, addition or deletion of content, suspension of use, deletion, and suspension of provision to third parties, as requested by the individual concerned. Please contact our "Personal Information Complaints and Consultation Desk" for more information.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us:

Last updated: April 25, 2023


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