Business Etiquette Training 【Create a lasting positive impression】

Business Etiquette Training Overview

A business etiquette course explains how to conduct yourself in various business scenes with diverse individuals from various backgrounds in order to create a good impression and facilitate smooth communication. There is a training program available to all levels of employees, including those who specialize in home visits.

Business etiquette training, commonly conducted as part of new employee orientation, is conducted to achieve the following objectives:

To enhance customer trust by following etiquette.

Business etiquette is one of the most common communication methods regardless of age. Even if a business person achieves significant results, it is impossible to establish a positive relationship with customers if they behave insensitively or insincerely. Attending to details such as tone of voice and word choice can help gain trust from a wide range of generations. This can lead to long-term relationships.

To receive objective evaluations.

Although the target of business etiquette training is often new employees, mid-career employees and managers also need to update their business etiquette. For example, there are many cases where mistakes are made in business etiquette by managers. However, their business partners and subordinates cannot point them out, and the person themselves may not know. By entrusting the training to an external training provider, all employees have the opportunity for regular review, and the effect of having others objectively confirm their behavior can be achieved.

Features of Business Etiquette Training

Diverse Training Programs Tailored to Specific Goals and Audiences

Beyond general business etiquette training for junior employees, we offer a wide range of programs. These include courses dedicated to communication, professional phone handling, and hospitality principles, along with specialized modules designed to integrate etiquette seamlessly into everyday life.
We provide training menus designed to match your specific objectives and target participants.

Goal-Oriented Learning Approach

Our training goes beyond simply acquiring knowledge; it focuses on applying learned skills to achieve specific objectives. Participants are encouraged to always be conscious of why the training is necessary and what the ultimate goal is.

Practical Scenarios for Immediate Application

The training is highly practical, featuring workshops that simulate real-world scenarios. Once delivered, participants can apply the skills directly in their workplace, ensuring immediate relevance and effectiveness.

Achievement

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あいさつから始まるビジネスマナーは社会人として基本中の基本ですが、それを自社内で体系的なカリキュラムに基づいて学習・実践することはなかなかに容易なことではありません。

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