Design Thinking Training Basics [Practical skills in professional settings]

Unlock What's Possible: See Through Your Customer's Eyes.

This training program highlights the fundamental principle that successful innovations originate from identified problems. It delves into the intricate nature of customer needs, emphasizing that problem identification is crucial for achieving success. Participants will be guided to develop innovative solutions, construct comprehensive prototypes, integrate constructive feedback, and ultimately formulate insightful business proposals.

Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100131   Information updated:

Design Thinking Training Basics Goals

Understand and apply design thinking principles, fostering a collaborative environment capable of creating visionary solutions. Transform business approaches by recognizing critical customer needs and developing market-ready innovations.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

This training is beneficial for everyone, specifically those in positions that require a great deal of creativity or innovation on a daily basis.

Result of Design Thinking Training Basics

  1. Consider the customer's perspective in problem identification to develop solutions precisely tailored to specific audience’s needs.
  2. Develop comprehensive problem-solving capabilities to create effective, lasting products, thereby establishing strong customer relations.
  3. Synthesize and formulate ideas through team collaboration that are not bounded or limited in terms of creativity.

Training Objectives

1. Understand problems from customers’ point of view

Participants will be able to identify existing problems from the customer's point of view.

2. Create ideas or products that aren’t limited by external policies

Participants will acquire the ability to create effective ideas designed to meet customers’ needs.

3. Practice the development of design flow

Participants will learn to apply the flow of design principles through practice.

Estimated Training Duration

6 hours (subject to change)

Design Thinking Training Basics Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Design Thinking Fundamentals [Goal] Understand the overall concept of design thinking
  • What is design thinking? [Why is Design Thinking essential more than ever?]
  • Objectives of design thinking [What design thinking can be used for / what design thinking cannot be used for]
  • Examples of successful design thinking
  • The process of design thinking
2. Choosing a Topic, Showing Empathy, and Defining Needs [Goal] Use the design thinking method to generate more empathy and better outlining.
  • Choose a topic [Key points for topic selection / Exercise: Choosing a topic for design thinking]
  • Using empathy to find needs
  • Observe the consumer [Key points for observation / the customer journey]
  • Exercise: Customer journey
  • Interviewing consumers [Key points for conducting interviews]
3. Generate Ideas [Goal] Understand and practice idea generating techniques.
  • Generate ideas [Using HMW statements]
  • Brainstorming [5 necessities]
  • Exercise: Brainstorming for ideas
  • Define ideas [3 elements for creating products and services / Exercise: Defining ideas]
4. Prototyping / Testing [Goal] Review key points from prototype creation to user testing and implementation
  • What is a prototype [Determining whether to proceed / deciding what to test / creating inexpensive test / welcoming failure]
  • Exercise: Prototyping
  • Consumer testing [Share minimal information / observe users / listen to feedback / summarize testing results]
  • Implementation [3 steps / key points]
  • Exercise: Have other groups test the prototype
  • Group Exercise: Discuss improvements

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

Design Thinking Training Basics Participant Requirements

There are no prerequisites to partake in this training.

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

Related Training Information

This is the instructor-led Design Thinking Training Basics course page.
Please see below for additional training courses and related training programs.

Training Information Summary Page

In-company Trainings

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Reskill Corporation Singapore Branch
60 Paya Lebar Road, #04-23,
Paya Lebar Square, Singapore 409051

+6531258702

+6531258702

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