Design Thinking Training Basics [Practical skills in professional settings]

Learn the process of determining and solving problems from customer's perspective.

In this training, participants will gain the skills of "Design Thinking." This is a thought process that involves designing ways to solve what users consider to be problems and creating new products or ideas to solve them.
After understanding the complete flow of "Design Thinking", participants will be able to generate ideas, create prototypes, test those through work, and exchange opinions.
Participants in this training will acquire the skills and thought processes to apply design thinking in their work.

3 Keys Features of Reskill Training

Full Preparatory Support

You will receive support not only during the training, but also prior to it. A complete set of training material and equipment will be delivered to you by mail beforehand. This will allow you to receive high-quality training with minimum preparation time.

Flat Rate Pricing

With the concept of "More Training", we make the courses available at a clear fixed price, even for a customized single-company training program that provides an excellent training environment.

Online Training Options

We offer various training formats with no additional charge, whether it be in-person, online, or a hybrid of both(partially web-based). Please feel free to contact us regarding your needs.

Training Code: 100131   Information updated:

Design Thinking Training Basics Goals

Participants will understand why Design Thinking is a necessity in today's business and learn its basic composition.

After that, participants will learn the process of design thinking for each category.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Mid-Level Employees, Managers, Young Employees

Result of Design Thinking Training Basics

  1. Participants will be able to determine and solve problems from the customer's perspective.
  2. Participants will also gain the ability to solve problems and leads to better connections with the customer.
  3. Participants will be able to provide ideas that are not bounded or limited in terms of creativity.

Training Objectives

1. Participants will be able to understand problems from the customer's point of view.

Participants will be able to identify existing problems from the customer's point of view.

2. Participants will be able to create original ideas without being limited by ideologies or rules.

Participants will acquire the ability to create new ideas helpful to the customers. This is an important skill for today's changing business scene.

3. Participants will be able to learn problem-solving skills from the customer's perspective.

Participants can learn the flow of design thinking through practice.

Estimated Training Duration

6 hours (subject to change)

Design Thinking Training Basics Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. The basic understanding of Desgin Thinking [Goal] Understand the big picture of Design Thinking
  • What is Design Thinking? [Why is Design Thinking essential more than ever?]
  • Objectives of Design Thinking [What Design Thinking can be used for/what Design Thinking cannot be used for]
  • Examples of successful Design Thinking
  • The Process of Design Thinking
2. Determine/ Share/ Define Topics [Goal] Follow the flow of the design thinking process to be able to determine, share, and define.
  • Selecting topics that will serve as a basis [Key points for topic selection]
  • Looking into the popular needs [Apparent and latent needs]
  • Three methods of empathy
  • How to make an observation [Methods of observation/ Points of observation/ Focus on extreme users (extreme users)/ Things to consider in "BtoB"]
  • How To Conduct An Interview [Cautions when interviewing / Key points of interviewing / Work: User interview]
  • Cleary state the important key needs
  • [How to define the needs / The needs that should be stated].
  • Flow of discussion [Organize by customer journey / Finding pain points / Clarify and summarize the focus at the end]
3. Creating a proposal [Goal] Understand how to present an idea and execute it
  • Tips for creating a new proposal
  • Brainstorming [Put yourself in a brainstorming mindset]
  • Key points of brainstorming
  • Selecting ideas [3 elements for creating goods and services]
4. Trial / Test [Goal] Be able to check from demo creation to the testing phase
  • What is a prototype? [Decide based on whether it can be achieved or not/ Determine what needs to be tested beforehand]
  • Create a prototype [Create a fast and cheap prototype/ It is okay to make mistakes]
  • Conduct a pilot study (test run)
  • (Be discreet/ Observe the user/ Listen to what the user has to say/ Check with the results)
  • Keep updating and improving after the release date
5. Practicing Design Thinking [Goal] Use Design Thinking toward the company's work, product, and service
  • Workshop: Make sure how to implement Design Thinking [Splitting into small groups/ice break/points]
  • Workshop: Choose a topic
  • Workshop: Conduct user interviews [Define the problem or need to be solved]
  • Workshop: Create a hypothesis [Select an idea]
  • Workshop: Create and test it out [Organize the feedback/ How to make revisions based on the feedback]
  • Workshop: Takeaways from practicing Design Thinking

Training Cost

We provide tailored training programs for an entire company at a fixed rate. We will send you a quotation based on estimated training duration and number of participants.

  • The number of participants, training content and training formats can all be adjusted afterwards with no additional charge.
  • Last minute changes can be made with no additional charge.

Design Thinking Training Basics Participant Requirements

No particular requirements


Online and in-person training are available worldwide.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

Related Training Information

This page is about Design Thinking Training Basics course planned for a single company. Please see below for other training courses and related training programs.

Training Information Summary Page

In-company training

Public Lectures

  • There are no public lectures at the moment.

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