Testimonials Air Force Training Command of the Republic of Singapore

“The training significantly improved our internal communication… It went beyond simply encouraging us to talk; it equipped us with a shared understanding and a practical framework for navigating challenges”

We spoke to members of Singapore's Air Force Training Command following their training to discuss their feelings and feedback regarding their training. The following is their testimony:

What were your primary goals for this training, and why did you choose Reskill to help you achieve them?

As a dynamic and forward-thinking organization, the Singapore Airforce is always evolving. We recently faced a significant initiative that would reshape our entire structure, and our priority was to ensure our personnel were fully prepared to embrace these changes as opportunities for growth. We needed a partner who could truly help us navigate this transition effectively.
Our decision to choose Reskill for this training was ultimately solidified by the instructor's impressive and extensive background. Her years of experience and proven track record gave us the confidence that she could deliver exactly what we needed. We weren't looking for just a lecture; we sought an engaging program with an involved instructor who could truly prepare our organization to handle any future changes.

Before the training, what were your biggest concerns about the upcoming organizational changes?

Prior to this training, we were concerned about apprehension and tension spreading throughout our team. We were facing a large-scale restructuring, and such profound change naturally brought a great deal of uncertainty. Many of our people had anxieties about their future roles, new reporting structures, and whether their skills would align with the new organizational direction. There was a palpable sense of unease that if these questions went unaddressed, and team members weren't properly prepared, our transition could ultimately be jeopardized. Our core goal was to ensure our personnel felt equipped to handle this segue.

What was the single most impactful concept or practical tool you learned that changed your perspective on navigating this transition?

While this training imparted many useful and impactful skills, the most profound was undoubtedly the power of sharing. Before the workshop, anxieties and fears, were largely internalized within our organization. However, the structured and safe environment created during the training encouraged us to openly share our worries with one another. We quickly learned that expressing our concerns wasn't a sign of weakness, but rather the crucial first step toward building collective strength. This open sharing allowed our team to replace ambiguity with clarity. This simple yet powerful tool of open communication and shared vulnerability truly became the foundation of our new mindset.

How has this training influenced the way you communicate with and support your colleagues?

The training significantly improved our internal communication and support systems. It went beyond simply encouraging us to talk; it equipped us with a shared understanding and a practical framework for navigating challenges. We're now more attuned to our colleagues' needs, more empathetic in our interactions, and more proactive in offering support. This mentally prepared us to look forward to upcoming changes, transforming our apprehension into a sense of shared purpose and even anticipation. The role of communication in organizations has truly evolved from one of absolute necessity to a vital strategic tool.

How did the instructor's approach to teaching and facilitation contribute to your learning experience?

Our instructor’s approach was the perfect blend of professional expertise and personal connection. She was incredibly approachable, creating an atmosphere where every team member felt comfortable asking questions and expressing their concerns without fear of judgment. Furthermore, every concept was well-explained, breaking down complex ideas about change management and resilience into practical, digestible, and actionable strategies.

Did the training meet your expectations and help you feel better equipped for the changes ahead?

Yes, our team definitely felt that this training not only met but far exceeded our expectations. We entered the process hoping for some tools to manage anxiety and left with a renewed sense of confidence and unity. Our team is ready for the future, equipped with practical strategies and a more resilient mindset.

Would you recommend this "Transformative Resilience" training to other teams facing similar challenges? Why?

We would absolutely recommend this training to any team or organization that will soon experience a period of workplace transition, especially those undergoing major restructuring.