Define Problems. Drive Solutions.
This training prepares your team to accurately identify and appropriately frame challenges as they emerge in the workplace. Participants will develop a systematic approach to problem-solving, understanding that effective resolution hinges on precise problem definition and analysis.
We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.
Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.
To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.
Training Code: 100687 Information updated:
This training highlights the critical role of problem identification in effective conflict resolution. By mastering this essential skill, participants will be fully prepared to manage any issue that arises in the workplace.
The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.
For employees who seek to take charge of the problems affecting their workplace. Additionally for individuals who handle duties related to clientele.
This training will guide participants through the three critical steps of problem identification: discovery, analysis, and framing. Through engaging personal exercises, participants will apply these concepts to real-world challenges from their personal and professional life. This hands-on approach ensures the active development of a robust framework for effective problem-solving that extends beyond the training environment.
Participants will establish a procedural method for categorizing and effectively responding to a wide range of workplace issues, ensuring consistent and efficient resolution of challenges as they emerge.
Problem identification and framework establishment are used to create comprehensive and psychologically sound communication among team members. Effectively conveying problems to colleagues is an essential part of the resolution process.
3 hours (subject to change)
Other training content can be incorporated into the curriculum upon request at no additional charge.
| 1. Road to Resolution | [Goal] Understand the necessary steps for establishing a comprehensive solution. |
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| 2. Problem Identification Framework | [Goal] Understand how to identify and organize workplace problems. |
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| 3. Conveying Issues | [Goal] Understand how to establish comprehensive communication and relegate tasks to team members. |
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We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.
There are no requirements for this training.
We offer a variety of instructor-led training programs in Singapore, both online and in-person.
This is the instructor-led Problem Identification & Resolution Training course page.
Please see below for additional training courses and related training programs.
Reskill Corporation Singapore Branch
Office Hours
Mon-Fri 9:00 AM - 6:00 PM SST
