Intercultural Understanding Training for Business: [Promoting Diversity]

Bridge Cultures. Build Understanding.

This training offers participants a unique opportunity to self-reflect on their own cultural perspectives and those of others, a process essential for success in today's diverse global business landscape. Participants will discover how to build trust and strong connections by showing respect for diverse cultural values. Through this understanding, they’ll uncover intuitive ways to adapt to various professional settings and develop mutually beneficial relationships.

Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100685   Information updated:

Intercultural Understanding Training for Business: [Promoting Diversity] Goals

This training aims to cultivate individuals who can thrive in diverse environments by comprehending their own values, perceiving different cultures without being bound by stereotypes, understanding their unique characteristics, and ultimately cultivating a mindset that embraces diversity.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

All employees

Result of Intercultural Understanding Training for Business: [Promoting Diversity]

  1. Recognize the importance of approaching every situation with the understanding that accepting cultural differences is fundamental to establishing truly inclusive and effective communication.
  2. Equips individuals with an essential understanding of intercultural acceptance and practical application methods.
  3. Understand basic terms and definitions, such as diversity and inclusion, and apply them to an understanding of intercultural awareness.

Training Objectives

1. Fundamental understanding of intercultural acceptance

Participants will use comprehensive definitions of diversity and inclusion to develop an initial apprehension of the question: “What is cultural understanding?”

2. Understand how to build trust

Trust is the founding principle of every relationship in the business world. This section enables participants to develop trustworthy relationships with individuals of every background.

3. Learn how to communicate effectively

Participants will acquire an understanding of others’ cultural background and how to approach them based on that comprehension.

Estimated Training Duration

3 hours (subject to change)

Intercultural Understanding Training for Business: [Promoting Diversity] Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. The Fundamentals of Cross-Cultural Understanding [Goal] Obtain a fundamental understanding of intercultural communication
  • Ice breaker: Reflect on your own experience with different cultures [Understanding anyone different from oneself, including friends, colleagues, and people from other nationalities].
  • What is cross-cultural understanding and why is it necessary?
  • Team synergy and mutual empowerment [DEI concept]
  • Engaging with each person as an individual based on mutual understanding.
  • Mindset necessary for an intercultural understanding.
2. Understanding Your Own Country and Culture [Goal] Comprehending personal and cultural values
  • Fundamentals of intercultural understanding [Seeing things from a relative perspective / Not making hasty judgments based only on observable actions and words].
  • Using the “Culture Map” to understand different cultures.
  • How to build trust [Cognitive (head) vs. Affective (heart) trust / Finding common ground / Showing your authentic self / Choosing the right communication channels].
  • Low-context and high-context communication cultures/Exercise: Which teams are most likely to experience misunderstanding.
  • Aiming for low-context communication in multicultural settings.
  • How to approach communication when the other party is from a high-context culture [Why is that and So what approach].
  • Communication and evaluation [Understanding that communication styles and feedback styles are not always aligned].
  • [Group work] Based on an understanding of these differe
3. Deepening Understanding of Different Cultures [Goal] Increasing cross-cultural competence through contextual understanding
  • Fundamentals of intercultural understanding [Seeing things from a relative perspective / Not making hasty judgments based only on observable actions and words].
  • Using the “Culture Map” to understand different cultures.
  • How to build trust [Cognitive (head) vs. Affective (heart) trust / Choosing the right communication channels].
  • Low-context and high-context communication cultures/Exercise: Which teams are most likely to experience misunderstanding.
  • [Group work] Based on an understanding of these differences, how can we best work together?

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

Intercultural Understanding Training for Business: [Promoting Diversity] Participant Requirements

This training is open to all but especially beneficial for international companies.

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

Related Training Information

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+6531258702

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