Advanced Negotiation Skills Training

Develop practical, high-level negotiation skills to counter aggressive tactics from counterparties while maximizing company interests in high-conflict, zero-sum scenarios.

This training is designed to help participants master fundamental negotiation concepts, strategic preparation, and tactical execution. Trainees will specifically learn how to determine when a hard approach is necessary, leverage Best Alternative to a Negotiated Agreement (BATNA) and Zone of Possible Agreement (ZOPA) dynamics, analyze counterparty power structures and interests, and execute or neutralize advanced hard tactics. By mastering data-driven preparation and emotional composure, participants can drive competitive negotiations to favorable outcomes and achieve immediate application.

Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100752   Information updated:

Advanced Negotiation Skills Training Goals

Through this training course, you will learn to master the full competitive negotiation life cycle—from structural risk assessment and BATNA formulation to counterparty interest mapping, tactical execution, and de-escalation of aggressive scenarios.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Young Employees | Mid-level Employees | Managers (Specifically tailored for Procurement Personnel / Sales Representatives / Deal Negotiators)

Result of Advanced Negotiation Skills Training

  1. Strategic Significance Mastery: Deeply understand the zero-sum structural dynamics of competitive negotiations and accurately determine when a hard approach is required versus a soft/collaborative approach.
  2. Preparation & Leverage Excellence: Mastery of constructing robust BATNAs, defining precise three-tiered target values, mapping ZOPAs, and analyzing counterparty constraints to establish maximum bargaining power before entering the room.
  3. Tactical Execution & Defense Proficiency: Practical proficiency in deploying and countering high-stakes tactics—such as Anchoring, Time Pressure, Good Cop/Bad Cop, Bogey, and Nibbling—while maintaining strict emotional detachment and objective logic.

Training Objectives

1. Understand the Strategy of Hard Negotiation

Shift from passive concessions or relying on gimmicks to an active, structured approach that protects core company margins and non-negotiable terms.

2. Master Counterparty and Power Analysis

Uncover the counterparty's true underlying needs, personal motives, internal approval workflows, and key decision-makers to exploit vulnerabilities and build targeted leverage.

3. Refine Tactical Control and De-escalation

Learn how to systematically neutralize emotional outbursts, silence, threats, and shifting parameters using diagnostic questioning, unbundling, and tapered concessions.

Estimated Training Duration

6 hours (subject to change)

Advanced Negotiation Skills Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. The Big Picture of Hard Negotiation [Goal] Define the structure of competitive negotiation and determine when a hard approach is necessary.
  • Icebreaker: Reflect on past difficult negotiation experiences (e.g., unreasonable discount demands, schedule compressions, emotional counterparties) and identify key challenges faced.
  • Understanding Hard Negotiation: Define zero-sum game structures, win-lose dynamics, and scenarios where maximizing company profit takes priority over relationship maintenance.
  • Strategic Selection: Learn when to deploy competitive (hard) versus collaborative (soft) approaches based on transaction type, conflict level, and non-negotiable terms.
  • Sources of Power & Mindset: Evaluate leverage factors—including alternatives, information, time advantage, and calculated emotional control.
  • Case Study: Analyze buyer vs. seller leverage dynamics in price hike scenarios.
2. Preparation: Strengthening Your BATNA [Goal] Master the preparation of strong alternatives and variable prioritization.
  • The Power of BATNA: Define Best Alternative to a Negotiated Agreement as the ultimate backup plan and protection against unfair terms.
  • Mapping the ZOPA: Analyze the Zone of Possible Agreement and learn how securing strong third-party quotes or alternative options instantly shifts the negotiation zone in your favor.
  • Building & Leveraging BATNAs: Process for brainstorming, evaluating, and activating backup plans while undermining the counterparty's alternatives.
  • Variable Classification & Goals: Identify negotiation variables and establish three-tiered targets: Ideal Target (opening offer), Realistic Target, and Bottom Line (walk-away threshold).
  • Exercise: Constructing a company BATNA for common corporate negotiation scenarios.
3. Counterparty Analysis [Goal] Design effective negotiation strategies through deep counterparty profiling.
  • Uncovering Bottom Lines: Methods for gathering intelligence via IR reports, market trends, and subtle probing during business interactions.
  • Positions vs. True Interests: Differentiate surface demands from underlying drivers, departmental KPIs, operational constraints, and personal negotiator motives.
  • Power & Decision Structures: Identify true decision-makers, authorization thresholds, and internal approval workflows.
  • Negotiation Typologies: Classify styles into Competitive, Collaborative, Avoidant, or Compromising types and design tailored counter-approaches.
  • Case Study: Decoding organizational dynamics and countering executive mandates in component supply price cuts.
4. Tactics: Powerful Hard Tactics and How to Use Them [Goal] Develop practical skills to execute and deploy specific hard tactics.
  • Anchoring: Utilizing ambitious initial offers, precise figures, and logical justification to set the baseline and manipulate expectations.
  • Time Pressure & Deadlines: Weaponizing eleventh-hour limits, controlling discussion velocity, and utilizing strategic intermissions or bureaucratic delays.
  • Threats & Surprise Moves: Applying calculated pressure regarding contract termination or legal recourse, and managing eleventh-hour parameter changes.
  • Psychological Plays: Implementing Good Cop / Bad Cop roles, Nibbling (accumulating minor late demands), and the Bogey tactic (feigning importance on minor items).
  • Exercise: Analyzing real-world scenarios to identify active tactics and formulate immediate responses.
5. Counterattack: Handling Hard Tactics [Goal] Detect aggressive maneuvers instantly and deploy strategic countermeasures.
  • Tactical Detection: Recognizing extreme anchors, phantom ultimatums, silence traps, and calculated emotional outbursts.
  • Neutralizing Pressure & Misinformation: Managing threats with composure, challenging suspect data, and deflecting artificial urgency.
  • Questioning & Unbundling: Utilizing hypothetical and diagnostic questions to expose constraints, unbundling complex terms into isolated scope/budget variables, and executing tapered concessions.
  • De-escalating Conflict: Reframing personal friction back to shared business problems and anchoring discussions to objective market benchmarks.
6. Practical Negotiation Exercise [Goal] Execute a simulated role-play negotiation and refine skills through peer review.
  • High-Pressure Case Simulation: Face a prospective client using compounding aggressive tactics (strict budget caps, competitor threats, flash deadlines, silence, and late scope nibbles).
  • Sequential Roleplay: Practice simulated negotiations in pairs, alternating between Buyer and Seller roles to experience both sides of the table.
  • Strategic Execution: Deploy diagnostic questioning plans, re-anchor parameters, maintain firm boundaries, and enforce strict give-and-take trade-offs.
  • Peer Reflection & Feedback: Evaluate peer performance on tactic detection, composure, script execution, and strategic boundary defense.
  • Summary & Action: Consolidate key takeaways and finalize an actionable operational roadmap for future deal negotiations.

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

Advanced Negotiation Skills Training Participant Requirements

There are no specific requirements.

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

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Reskill Corporation Singapore Branch
60 Paya Lebar Road, #04-23,
Paya Lebar Square, Singapore 409051

+6531258702

+6531258702

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