Training Order Process Steps

STEP 1: Initial Consultation

Online meeting

• Once you request a consultation through our website, we’ll schedule a 20–30-minute online meeting or phone call within a few business days.
• One of our experienced training consultants will listen carefully to your situation and requests, answer your questions, and propose a curriculum tailored to meet your needs.
• Even after the meeting, we’ll promptly address any questions or concerns via email or phone as needed.

FAQ:

We’ve compiled a list of frequently asked questions to assist you while considering our training.

For additional questions about our company training programs, please check here.

STEP 2: Service Order Agreement

Submit the Service Order

To proceed with further steps, please send the signed service order form to your dedicated consultant via email.

Schedule Your Training Date

We can accommodate any training date and time if your order is placed at least 45 days in advance. (For nearer dates, please contact us to discuss availability.)

Schedule Your Pre-Training Meeting

We’ll conduct an online meeting to discuss the training details. Alternatively, we can proceed through email correspondence if preferred.

STEP 3: Training Arrangements

Training Preparation Process

We’ll use our Training Management System to prepare for the training day with the following steps:

Note: If you register early, we can expedite the preparation process.

About the Training Management System (TMS)

• This is a management tool designed to streamline training preparations.
• It offers various features for free, including bulk communication with participants, post-training survey, and follow-up emails.
• After registration, we’ll provide you with a login ID and password.

For Online Training

The Zoom URL will be available at TMS at least 7 days before the training.

STEP 4: Training Execution

For On-Site Training

Training will be conducted at your location.

One instructor will attend the session. You can leave the facilitation and overall management of the training to the instructor.

For Online Training

Participants can join the Zoom training session 15 minutes before the scheduled start. If needed, you can have a brief pre-session meeting with the instructor.

The first 5 minutes can be used for announcements to participants. The instructor will manage all aspects of the session, including the use of breakout rooms.

STEP 5: Payment

We’ll send you an invoice via email at the end of the month in which the training takes place. Please make the payment to the specified bank account by the end of the following month.