HORENSO Business Communication Half-Day Training

Empower your team with essential communication skills in a half-day intensive training

This intensive training course will equip your employees with the fundamentals of communication in the Japanese business environment. Through this course, your team members will gain the knowledge and skills to effectively implement the Ho-Ren-So approach (Report-Inform-Consult) in a concise and focused manner. The Ho-Ren-So method ensures smooth project execution by effectively preventing mistakes, reducing misunderstandings, and reducing errors.

3 Keys Features of Reskill Training

Full Preparatory Support

You will receive support not only during the training, but also prior to it. A complete set of training material and equipment will be delivered to you by mail beforehand. This will allow you to receive high-quality training with minimum preparation time.

Flat Rate Pricing

With the concept of "More Training", we make the courses available at a clear fixed price, even for a customized single-company training program that provides an excellent training environment.

Online Training Options

We offer various training formats with no additional charge, whether it be in-person, online, or a hybrid of both(partially web-based). Please feel free to contact us regarding your needs.

Training Code: 100655   Information updated:

HORENSO Business Communication Half-Day Training Goals

This training provides a concise and comprehensive understanding of the essential skills for effective communication in the workplace, including the whole Ho-Ren-So cycle (receiving instructions, reporting, informing, and consulting).

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Ideal for new hires, project managers, or anyone who wants to improve communication and collaboration within the team.

Result of HORENSO Business Communication Half-Day Training

  1. Understand the perspective of those who receive Ho-Ren-So communications.
  2. Learn how to tailor your Ho-Ren-So approach to different individuals and situations.
  3. Ensure that your Ho-Ren-So messages are clear, concise, and actionable.

Training Objectives

1. Understanding the Ho-Ren-So approach from the perspective of customers and employees

Employees will learn the importance of information sharing in the Japanese business environment and understand what is expected by others.

2. Using the Ho-Ren-So approach to receive instructions effectively

To carry out work smoothly, it is essential to receive instructions properly. By extracting the necessary information to proceed with the work, subsequent Ho-Ren-So becomes meaningful and lead to better outcomes.

3. Learning specific methods for reporting, informing, and consulting

Employees will learn when, what, and how to communicate effectively. This will enable them to use Ho-Ren-So as a communication tool to facilitate smooth workflows.

Estimated Training Duration

3 hours (subject to change)

HORENSO Business Communication Half-Day Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. The importance of business communication (Ho-Ren-So approach) [Goal] Understanding the basics of business communication.
  • [Ice-breaker] Reflecting on your own communication style
  • What is Ho-Ren-So? [Effective teamwork communication/Importance of using the Ho-Ren-So approach]
  • Clear communication [Fundamentals of logical speaking/5W2H framework]
2. Receiving directions [Goal] Learning how to receive directions effectively for conducting business
  • The importance of receiving directions
3. Reporting [Goal] Practicing the timing and methods for delivering appropriate reports
  • Reporting in businesses [Basic principles of reporting/Types of reports]
  • Interval report/Problem report/Result report
  • [Exercise] Report to the supervisor
4. Consultation [Goal] Developing appropriate self-reliant consultation skills
  • Maintain the quality and speed of your work
  • Points to consider when seeking advice or consultation
  • Consultation communication
  • [Exercise] Consider how to consult
5. Contacting [Goal] Understanding methods of sharing information for a specific purpose
  • Points to consider when making contact
  • [Exercise] Reflection and awareness (use of time)

Training Cost

We provide tailored training programs for an entire company at a fixed rate. We will send you a quotation based on estimated training duration and number of participants.

  • The number of participants, training content and training formats can all be adjusted afterwards with no additional charge.
  • Last minute changes can be made with no additional charge.

HORENSO Business Communication Half-Day Training Participant Requirements

No special requirements are required


Online and in-person training are available worldwide.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

Related Training Information

This page is about HORENSO Business Communication Half-Day Training course planned for a single company. Please see below for other training courses and related training programs.

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