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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

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Online and partially web-based courses are both available upon request.

Corporate Training Home > Job-Based Training > Sales Training > Solution Sales Training > Empowering Sales Skills Training [Discovering customer needs]

Empowering Sales Skills Training [Discovering customer needs]

To identify the latent needs of your clients and provide them with tailored solutions.

In this training course, participants will develop effective sales discovery techniques and proposal skills to make breakthroughs in situations where they’re losing deals to competitors and/or getting proposals rejected. By acquiring both abilities, discovering customer needs and presenting effective proposals, participants will be able to take their sales skills to the next level.

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3 Keys Features of Reskill Training

Full Preparatory Support

You will receive support not only during the training, but also prior to it. A complete set of training material and equipment will be delivered to you by mail beforehand. This will allow you to receive high-quality training with minimum preparation time.

Flat Rate Pricing

With the concept of "More Training", we make the courses available at a clear fixed price, even for a customized single-company training program that provides an excellent training environment.

Online Training Options

We offer various training formats with no additional charge, whether it be in-person, online, or a hybrid of both(partially web-based). Please feel free to contact us regarding your needs.

Training Code: 100163 Information updated: 2024/04/16

Training Participants Target Trainees Training Outcomes 3 Features Training Curriculum Training Duration Training Cost Requirements

Empowering Sales Skills Training Goals

Through this course, trainees will learn active listening and sales discovery skills to better understand and identify latent customer needs. Using a hypothesis-based sales technique, trainees will be able to come up with proposals that resonate with the customer and address their true needs. Through these sales techniques, the goal is to establish a connection and a level of trust between the customer and the sales representative.

Target Trainees

Young employees Mid-level employees

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

All sales representatives

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Result of Empowering Sales Skills Training

Acquire effective sales discovery skills in order to gather necessary information.
The ability to use hypothesis-based sales techniques and to collect necessary information from the customer.
Understand the key points of an effective sales proposal and how to successfully close a deal.

Training Objectives

1. Gain the ability to run an effective sales discovery process

The ability to perform goal-oriented active listening to collect and understand latent customer needs.

2. Gain the ability to use hypothesis-based sales techniques and persuasive sales techniques

In addition to offering services to the customer, trainees will also be able to make a proposal based on customer needs and provide solutions that show the value of their services.

3. Learn the key elements of a business proposal and effective sales closing techniques

Through the sales discovery process, trainees will understand key elements that need to be taken into consideration when making an effective proposal as well as successfully closing a deal.

Estimated Training Duration

6 hours (subject to change)

Empowering Sales Skills Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Gathering necessary information to form a hypothesis	[Goal] Learn how to gather information to form a hypothesis
1. Gathering necessary information to form a hypothesis	Workshop: Review the STP marketing model [Opening workshop] Deal with different business negotiations with respect to industry [Understand the psychological differences and apply different types of sales skills accordingly] The necessity of understanding customers [In terms of the research stage that's especially necessary for large-scale business negotiations] How to prepare for a face-to-face meeting with customers. [Form a hypothesis prior to the meeting] Workshop: Form a hypothesis-based sales proposal for an actual customer. [Create a hypothesis according to the list]
2. Sales Discovery	[Goal] Acquire sales discovery skills
2. Sales Discovery	Basic knowledge of the sales discovery process [Asking the right questions] Identify customer needs [Existing and latent needs] Gather Information/Status Updates [Test your hypothesis] Ask about latent needs and existing challenges [Discover latent needs] Share issues/Turn latent needs into apparent needs [Become a partner, ask suggestive questions] Confirmation from relevant authority [Approval and budget] Workshop: Create a scenario and conduct role-playing exercises. [Conduct role-playing exercises based on questions customers may have]
3. Business Presentation (Proposal)	[Goal] Acquire (proposal) presentation skills
3. Business Presentation (Proposal)	Presentation basics [Decide whether to propose your hypothesis as it is or if it needs more work] Review the issues [Sales discovery for the proposal] Prepare the presentation [Effectively convey the advantages of the product] Workshop: Highlight the characteristics of the product as advantages to the customer. Give the presentation [Steps and key points] Handling objections [Accept objections at first]
4. Closing the sale and following-up	[Goal] Learn how to successfully close a sale and follow up with a long-term relationship
4. Closing the sale and following-up	Business meeting objectives [Secure the next appointment] Sales closing methodology [Quantity/Duration] Workshop: Brainstorm ideas to effectively close a sale according to the product. Key points of closing sales [Be consistent, do not lie, and avoid adversity] Persistence [Automate the process] Workshop: Presentation and sales role play exercises (how to close a deal)

Training Cost

We provide tailored training programs for an entire company at a fixed rate. We will send you a quotation based on estimated training duration and number of participants.

The number of participants, training content and training formats can all be adjusted afterwards with no additional charge.
Last minute changes can be made with no additional charge.

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Empowering Sales Skills TrainingParticipant Requirements

Sales experience is preferred.

Area

Online and in-person training are available worldwide.

Frequently Asked Questions

I would like to know how much the Empowering Sales Skills Training course cost.: Click here to get a quotation in 10 seconds.

Does the Empowering Sales Skills Trainingcourse include practical content?: Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Empowering Sales Skills Training course available online?: Online and partially web-based courses are both available upon request.

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Related Training Information

This page is about Empowering Sales Skills Training course planned for a single company. Please see below for other training courses and related training programs.