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Does the Empowering Sales Skills Trainingcourse include practical content?

Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Empowering Sales Skills Training course available online?

Online and partially web-based courses are both available upon request.

Corporate Training Home > Job-Based Training > Sales Training > Solution Sales Training > Empowering Sales Skills Training [Discovering customer needs]

Empowering Sales Skills Training [Discovering customer needs]

To identify the latent needs of your clients and provide them with tailored solutions.

In this training course, participants will enhance their sales discovery techniques and refine their proposal skills. By strengthening both abilities, employees will gain the competitive edge needed to overcome deal losses and proposal rejections. This course will enable them to take your company’s sales capabilities to the next level.

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Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100163 Information updated: 2025/06/06

Training Participants Who Benefits the Most Training Outcomes 3 Features Training Curriculum Training Duration Training Cost Requirements

Empowering Sales Skills Training Goals

This course will equip employees with active listening and advanced sales discovery skills to uncover and identify customer needs. By leveraging a hypothesis-based sales technique, participants will create proposals that directly address those core needs. The ultimate goal? To forge stronger connections and build deeper trust between your sales representatives and customers, leading to more successful outcomes.

Who Benefits the Most

Young employees Experienced employees

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

All sales representatives

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Result of Empowering Sales Skills Training

Master powerful sales discovery techniques to find customer needs and gather information.
Use hypothesis-based selling to gather data and validate assumptions.
Understand the key points of an effective sales proposal and how to successfully close a deal.

Training Objectives

1. Gain the ability to run an effective sales discovery process

Perform goal-oriented active listening to collect and uncover customer’s potential needs.

2. Develop the skillset to use hypothesis-based sales techniques and persuasive sales techniques

In addition to offering services trainees will also be able to create a compelling proposal based on identified customer needs and provide solutions that show the value of their services.

3. Learn the key elements of a business proposal and effective sales closing techniques

Through the sales discovery process, trainees will grasp key elements that need to be taken into consideration when successfully closing a deal.

Estimated Training Duration

6 hours (subject to change)

Empowering Sales Skills Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Sales Information Gathering	[Goal] Learn how to gather information to generate hypotheses
1. Sales Information Gathering	Understanding STP [Defining segmentation, targeting, and positioning] Workshop: Participants reflect on their own product/service and identify STP for it. Sales types [Instant vs. Deliberative Sales; Understanding psychological differences and applying appropriate sales skills] The Importance of understanding customers (KYC - Know Your Customer) [Focus on the research stage, especially crucial for large-scale business negotiations] Preparing for face-to-face customer meeting [Forming a pre-meeting hypothesis/Using effective questioning techniques/Finding information sources for hypothesis creation] Workshop: Participants develop a hypothesis-based sales proposals for actual customers [Putting the hypothesis methodology into practice]
2. Interviewing	[Goal] Master effective interviewing skills necessary for sales
2. Interviewing	Workshop: Ice breaker [Participants reflect on and share relevant experiences with the group] Research & initial questioning [Identifying customer needs; The importance of questions]/Grasping needs [Identifying and responding to hidden customer needs] Understanding your client's situation deeply can help you better assist them [Asking many situational questions doesn't guarantee you will get the sale] Exercise: Participants reflect on their current situation and learn how to question effectively Learning how to use problem questions for sales [Defining problem questions]/Exercise: Crafting problem questions Identifying and developing customer needs (Turning implicit needs into explicit demands) [Effective questioning techniques] / Exercise: Practicing suggestive questioning Connecting solutions to customer needs through need-payoff questions [Questions demonstrating value]/Exercise: Practicing solution questions Exercise: Sales interview role-play (Using questions prepared in previous exercises)
3. Business Presentation (Proposal)	[Goal] Develop influential presentation skills
3. Business Presentation (Proposal)	Presentation basics & hypothesis validation [Deciding whether to present your hypothesis as is or to refine it further] Reconfirming the hypothesis with the client Preparing the presentation [Effectively conveying the products advantages and value] Workshop: Translating product features into client benefits Conducting an effective presentation [Key steps, delivery techniques, and engaging with the audience] Handling objections [Acknowledge objections before responding]
4. Closing and Ongoing Follow-Up	[Goal] Understand how to effectively close deals and follow up
4. Closing and Ongoing Follow-Up	The nature of closing [Understanding that closing is often a process, not a single event] Sales closing methodology [Urgency (time limits, campaigns), Scarcity (limited availability and resources), Value reinforcement (benefits)] Exercise: Developing powerful closing approaches [Participants develop effective closing statements/questions for their products] Key principles for closing sales [Consistency, honesty, and respecting client readiness] Maintaining engagement & consistency [Strategies for ongoing follow-ups, including automation tools] Exercise: Presentation & closing role-play (Practicing how to close a deal)

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

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Empowering Sales Skills Training Participant Requirements

Whilst there are no requirements for this specific training, background experience in sales is beneficial.

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

I would like to know how much the Empowering Sales Skills Training course cost.: Click here to get a quotation in 10 seconds.

Does the Empowering Sales Skills Trainingcourse include practical content?: Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Empowering Sales Skills Training course available online?: Online and partially web-based courses are both available upon request.

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Related Training Information

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