Sales Skills Enhancement Training for B2B Business: Become a Trusted Salesperson

Refine your consultative sales skills and become a trustworthy sales representative.

This training program teaches the consultative sales skills needed to become a trusted partner in B2B business. Oftentimes, in B2B environments, the person you're speaking with is not the final decision-maker; thus, it's crucial to develop a partnership with your contact, allowing you to eventually present proposals to key stakeholders. This training provides the comprehensive skills you will need to achieve those endeavors through a mix of instruction and hands-on practice.

Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100701   Information updated:

Sales Skills Enhancement Training for B2B Business: Become a Trusted Salesperson Goals

This training aims to help B2B sales representatives acquire essential consultative sales skills. The goal is to understand how to be recognized as a partner by clients in order to become a salesperson who is chosen by name rather than through competitive bids or comparisons.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Salespeople with 1 to 5 years of experience and professionals involved in B2B sales.

Result of Sales Skills Enhancement Training for B2B Business: Become a Trusted Salesperson

  1. Understand the sales initiatives required to succeed in large-scale business negotiations.
  2. Comprehend how to effectively uncover customers’ needs via effective questions.
  3. Set growth targets and encourage proactive, personal development.

Training Objectives

1. Master consultative sales to build strong client relationships.

Learn the fundamentals of consultative sales, including effective questioning to identify needs, and successful B2B sales methodologies.

2. Understand crucial questioning techniques for negotiations.

The person you negotiate with is not always the final decision-maker. Learn how to ask effective questions during conversations to identify hidden needs and make appropriate proposals.

3. Learn practical sales techniques through role-playing.

Rather than just absorbing information, participants will also apply their learned knowledge to create a negotiation sheet based on a hypothetical client and use it for role-playing exercises. They will also receive feedback, allowing them to master immediately applicable techniques and skills.

Estimated Training Duration

6 hours (subject to change)

Sales Skills Enhancement Training for B2B Business: Become a Trusted Salesperson Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Fundamentals of B2B Negotiations [Goal] Strengthen awareness of B2B negotiations
  • Spontaneous vs. Deliberative Negotiations
  • Frequency and duration of negotiations
  • Whether or not the contact is a decision-maker
  • Qualities customers look for in a salesperson, and necessary sales skills
2. Pre-Negotiation Research [Goal] Pre-Negotiation Research Understand the importance of researching the customer and forming hypotheses before a negotiation
  • KYC [Know your customer]
  • Preparation before visiting a client,
  • Brainstorm hypothesis
  • Workshop: Practice building a hypothesis for sales leads
3. Effective Questioning (Understanding the Situation and Problems) [Goal] Learn how to ask questions to correctly identify a customer's problems
  • Icebreakers and small talk, the difference between conversational ability and small talk (finding common ground by listening), appropriate and inappropriate small talk topics.
  • Basic knowledge of questioning (why the questions themselves are important).
  • Identifying needs (explicit vs. latent needs; responding to latent needs).
  • Situational questions (you can ask a small number; it's good to preface with a disclaimer).
  • Problem questions.
  • Workshop: Formulate situational and problem questions for your own products and services.
4. Sharing Problems and Leading to Optimal Proposals [Goal] Understand how to ask questions that lead to sales
  • Topics: Implication questions (becoming a partner, sharing the issue, strengthening and clarifying the problem).
  • Solution questions.
  • Information to gather during questioning (decision-maker info, budget).
  • Workshop: Formulate implication and solution questions for your products and services
5. Proposal and Closing [Goal] Understand how to make irresistible proposals
  • Fundamentals of presentation, reaffirming the problem.
  • Presentation preparation (on advantages) and a workshop for product confirmation.
  • Effective use of advantages.
  • Presentation execution (B-FAB, quoting, key presentation points, how to handle objections).
  • Closing methodology (advancing the negotiation for deliberative deals, closing to ensure progress).
  • Cautions for closing (don't overdo it, obvious lies will be exposed, don't try to close clients who aren't ready to decide immediately).
  • Continuous nurturing.
6. Wrap up [Goal] Build a sales workflow and acquire skills through role-playing.
  • Workshop: Role-playing.

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

Sales Skills Enhancement Training for B2B Business: Become a Trusted Salesperson Participant Requirements

Relevant experience in B2B sales is preferred but not required.

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

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Reskill Corporation Singapore Branch
60 Paya Lebar Road, #04-23,
Paya Lebar Square, Singapore 409051

+6531258702

+6531258702

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